Forums

Posted: 03-12-2001 17:48 Post subject: subscription problems

[Emp edit: Some contact details so you can get in touch if there are problems:]

Subscriptions bureau

forteantimes@cisubs.co.uk

Phone:
0845 126 1054 (UK)
00 44 1458 271 164 (world)

The opening times are (UK times):
Monday to Friday 09.00 - 17.00
Saturday 09.00 - 13.00

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If there are any problems with that you can contact the Subscriptions Executive at the Dennis:

laura_scarbrough@dennis.co.uk
Phone: 020-7907 6148

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Full contact details:
www.forteantimes.com/mag_info/contact.shtml

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Anyone else having trouble with subscribtions in Europa.
The last few months there getting later and later.
Still havnt recieved no.153 and i,m getting withdrawl syptoms.
Personally the last six months its getting worse.
Whats going on
sort it out FT

Posted: 03-12-2001 19:18 Post subject:

I still haven't got iss. 153. I emailed the subs people and they said they would send me another copy, implying that the first got lost in the post. More likely they're running late and I will eventually get my original copy...?

Posted: 03-12-2001 19:28 Post subject:

From the title, I thought this was going to be about the Kursk...!

Posted: 03-12-2001 19:29 Post subject:

Badum-tshhhhhhh...

Posted: 04-12-2001 01:08 Post subject:

I got it yonks ago... (it is the one with the soundwave weapons in, isn't it?)

Posted: 04-12-2001 02:37 Post subject:

I thought he was referring to the NEW Russian sub that was just released several years ahead of schedule. It's larger than any of ours and quiter, if I come across the link again I'll throw it in here......

Posted: 04-12-2001 10:11 Post subject:

i got mine last week (my FT, not my sub...) Smile

Posted: 04-12-2001 16:05 Post subject:

well its still not here.
Thanks for the feedback ppl.

Posted: 04-12-2001 19:22 Post subject: Check your subscription status

This happened to me too. I called up their subs department and was told that my subscription had been cancelled. It wasn't me!
So I re-subscribed and got a free mug, but I had to go out and buy the current issue.

You might as well cancel your subscription every couple of years and get some more free stuff anyway.

Posted: 06-12-2001 16:10 Post subject:

still not here and there not answerd my email eithere.
Think i might cancell my sub and get a freind in England to buy it and post it.
May not be as cheap but a whole lot faster.

Posted: 07-12-2001 13:11 Post subject:

well i finely got a reply.
Seems they say my sub was being procesed when the last issue was sent out.
So my issue is on the way happy happy joy joy.
Know if everyone can be quite about the content then i,ll be content-.

Posted: 10-12-2001 07:54 Post subject:

Lard,

Love those eyes!

Marel

Posted: 19-05-2002 20:10 Post subject: IFG Subscriptions

I can't hold it in anymore. I'm very annoyed with IFG, particularly since they don't seem to be able to get the basics right.
My first problem was that FT disappeared from being delivered to an address in the UK for no apparent reason a few months ago. I would have imagined delivering a magazine every month to the same address would be a piece of cake, but I guess not. On the upside, they were good at fixing the problem and sent me the outstanding issues with no hassle.
Now, I've used their electronic form to get my address changed from UK to overseas. No FT this month. No acknowledgement of the request, nothing. As an overseas reader I have to rely on using the website as calling the hotline is rarely convenient due to the time difference. A simple email acknowledging the request has been received would be a good start. But now it seems that even this request has proved too difficult. I was willing to give them the benefit of the doubt the first time, but I'm not so understanding now. Has anyone else encountered problems with IFG? If so, I suggest they rename themselves NFG. Mad

Posted: 19-05-2002 21:27 Post subject:

we have all had problems recently with IFG, but all us UK subscribers got a nice letter saying sorry and begging us to keep subscribing. so maybe this month they may get it right for you.

Posted: 19-05-2002 21:35 Post subject:

They did say it might take a little while to completely sort things out,.

Carole